Privacy Policy

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Privacy Policy of Upper Canyon Lodging Company

Effective Date: January 1 2020

At Upper Canyon Lodging Company, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services. By using our services, you agree to the practices described in this policy.

Information We Collect

All personal information we collect is stored securely by WebRez Pro, our property management software. The information we collect includes:

Personal Information:

  • Name
  • Address
  • Email address
  • Phone number
  • Reservation details
  • Payment information
  • Any other information you provide during the booking process

The data listed in the Information We Collect section will not be shared with third parties unless expressly stated in this Privacy Policy.

Use of Personal Information

We use your personal information for various purposes, including:

  • Booking travel and vacation properties
  • Providing services related to bookings and accounts
  • Authenticating users
  • Maintaining search and travel history, accommodation, and travel preferences
  • Processing payments, coupons, and other transactions
  • Collecting and enabling booking-related reviews

Communications and Marketing

We may contact you via text message, email, phone calls, mail, push notifications, or other communication platforms to:

  • Provide booking confirmations and updates
  • Respond to your questions and requests for information
  • Provide marketing information (only if you opt-in)
  • Administer promotions like contests, sweepstakes, and similar giveaways

Information Sharing and Disclosure

Opt-In Text Messaging: We use Akia for our text messaging services. For details on how Akia collects and stores information, please refer to their Privacy Policy.

Payment Information: Your payment information is processed securely through WebRez Pro, our property management software. For more details, please refer to WebRez Pro’s Privacy Policy.

Third-Party Websites: We may receive personal information from third-party websites such as (but not limited to) VRBO, AirBnB, TripAdvisor, Expedia, and This information will not be shared with any third parties.

Email Data: We may use your email data in the future for marketing purposes through providers such as MailChimp. We will only do this if you have opted in to receive marketing communications.

Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing communications at any time. To exercise these rights, please contact us at 575 257 4311.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Upper Canyon Lodging Company
2959 Sudderth Drive, Ruidoso, NM, 88345.
[email protected]
575 257 4311

By using our services, you agree to this Privacy Policy. Thank you for choosing Upper Canyon Lodging Company.